Refund policy
Return Policy
At Turnoverbuffs, we take pride in the quality and authenticity of our products. Please read carefully before placing your order.
All sales are final.
Due to the limited-edition nature of our merchandise and accessories, we do not accept returns, exchanges, or refunds once an order has been placed.
Exceptions
We understand that rare circumstances may arise (e.g., damaged items upon arrival or fulfillment errors). In such cases, exceptions will be reviewed on a case-by-case basis. To request an exception, please email our support team at turnoverbuffs@gmail.com within 7 days of receiving your order, including:
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Your order number
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A detailed description of the issue
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Photos of the item and packaging (if applicable)
Important Notes
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Unauthorized returns will not be accepted.
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Shipping costs are non-refundable.
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If an exception is approved, instructions for return or replacement will be provided by our team.
By completing your purchase, you agree to the terms of this return policy.